The only ask today
Are we aligned on the master story & three acts?
Master line — speak it identically
GE HealthCare colleagues around the world turn personal purpose into collective impact, helping create a world where healthcare has no limits.
Internal · Rich's call navigator · not client-facing

Vital Signs — the Sheila call

One architecture to align on, one example to show how it comes to life, one backup layer if useful. Keep the ask narrow, keep one thing on screen at a time, and route execution questions to the storyboard phase.

A

Run of show

tap any beat for the talk track
1Why architecture first2 min

Name the change in deliverable up front, framed as the stronger move — not as being behind.

"We'd talked about showing storyboards, but as we got deeper into the U.S., Canada, and international material, it became clear the stronger move was to align on the story architecture first. These stories are deeply connected, and we want every storyboard, edit, module, and channel asset to ladder back to the same purpose."

Then the ask: "So today we're not asking you to approve a storyboard. We're asking whether this feels like the right internal-first story for GE HealthCare right now."

2People-first / internal-first frame2 min

Restate Sheila's own direction back to her — this keeps Janet/Kristen's social input in the room without letting it set the agenda.

"We heard your direction clearly: this is internal-first, people-first, employment-brand-first. Different from My Why — focused on colleagues and the connection between them, the teamwork that's hard to articulate but real. Product supports the story when it naturally helps; the people are the center."

Bridge: "The architecture strengthens pride and belonging from within, while still creating external pull because the stories feel real."

3The master line2 min

Pause on the line. Speak it once, cleanly, exactly as it appears pinned above and on screen.

"This line connects individual colleague stories to the larger GE HealthCare purpose without forcing product or overclaiming. The people make the purpose believable."

"No limits" is GE HealthCare's own locked purpose — you're positioning colleague stories as human proof of a line they already own, not coining anything.

4Proof — the global credit loop5 min

Slow down here. This is the emotional core and the strategic unlock.

"This was the strongest finding. Across the interviews, people don't center themselves — they point to field engineers, service teams, van drivers, sourcing, manufacturing, mentors, applications, customers. They don't even agree on who the backbone is. That disagreement is the proof."

Then the heart of the call: "We don't need to assert that every role is vital. We can let colleagues demonstrate it." Tee the loop up as emerging — strong across interviews, deepening as more come in.

5The three acts — the approval surface8–10 min

This is the thing Sheila is actually approving. Walk all three.

Act I — The patient is closer than you think. "We open with recognition and belonging. Not 'look how great we are,' but something human: many of the people behind care have stood on the other side of it — as patients, families, caregivers. That keeps the open humble and credible." (Important post-layoffs: avoids corporate self-congratulation.)

Act II — The work moves through many hands, and no one carries it alone. "This is the hinge. Not a supply-chain montage — the emotion comes from the credit loop: each person hands credit to someone else until the audience sees the pattern. That's where pride is earned."

Act III — Together, they remove limits. "Only after recognition, belonging, and pride do we rise into purpose. 'No limits' becomes earned because we've seen what the limits are — distance, time, access, cost, fear."

6What this unlocks2 min

"Three things: pride inside — a cohesive body of human proof that strengthens belonging without overclaiming; pull outside — the same authenticity creates genuine interest beyond the walls; and built to extend — one architecture feeds every channel and cutdown, so nothing drifts."

Keep the seven-module system in reserve. Only open it if Sheila asks how the campaign extends — then: "Underneath this is a module system so the campaign extends across channels. We don't need to solve those today; they're downstream of the three acts."

7Diego — format demonstration3–5 min

Bridge in: "What you just heard is the loop across everyone — Diego is one voice inside it, fully realized."

"To make this tangible, we built one example using Diego. This is not a final storyboard or edit — it's a format demonstration showing how one captured story becomes a 60–90 second hero film and then extends into the asset system."

Walk it fast: patient memory → purpose → the space he builds for care → the credit beat (he names the doctors and technicians) → belonging → resolve into the static asset. Then close it and return to the architecture. Don't ask "do you like this storyboard?" Ask: "Does this help you see how the architecture translates into the hero-film format?"

8Alignment questions / discussionremaining

Land on the three decision questions — all about the architecture, none about the Diego graphic:

1. Does this feel like the right internal-first story for GE HealthCare right now?
2. Do the three acts create the right emotional path — recognition, belonging, pride, purpose, no limits?
3. Does "no limits" feel earned when it lands at the end?

If yes: "Then storyboards, edit planning, modules, and channel assets all build from this shared foundation."

B

The two cleanest lines

tap to copy
Opening

Today we want to keep the conversation focused. We're not asking you to approve storyboards yet. We're asking you to align on the story architecture: the master line, the emotional progression, and the three-act structure. Once that feels right, the storyboards, modules, and channel assets can all build from the same foundation.

Closing

The decision today isn't whether Diego is the final edit or whether every module is named perfectly. The decision is whether this is the right story for GE HealthCare right now: people around the world turning personal purpose into collective impact, helping create a world where healthcare has no limits.

C

Pressure-test bank

filter by who's likely to ask
How does this support a longer-form, interconnected story?General

It's a system, not a set of profiles — that's what makes long-form possible.

Each colleague connects to more than one signal, so stories interlock instead of sitting side by side. The credit loop is the hinge: because people hand credit to each other, the film moves from one colleague to the next on the logic of the handoff itself. The connections are the edit.
Short version"It starts human, becomes collective, and lands on purpose. That keeps the film from being a roll call of impressive colleagues."
How do you know this framework will hold?General

Because we didn't invent the central finding — we discovered it.

The same pattern showed up independently across regions and functions: people connect their work to care, then point to someone else as essential. A framework you impose can break; one that emerged from the material is describing something real. The risk is asymmetric — more material strengthens the spine.
Short version"People who've never met are telling the same kind of story: my work matters because it enables someone else's."
Is this too abstract?Sheila

Abstract only at the top. The stories themselves are concrete and human.

The architecture is just the container. Each act is grounded in specific, usable moments from real colleagues — childhood care that shapes a career, quality born from personal stakes, logistics that moved when the world had stopped, sourcing that facilitates everything in between. (Confirm exact story framing against the master log before deploying specifics.)
Short version"The architecture gives us the shape, but the proof stays very human and specific. It's not abstract once you hear the stories."
Why not just storyboard now?Sheila

Because a storyboard before the spine is agreed is a decorated guess.

With interconnected stories, an early storyboard review pulls the room into isolated scenes — this shot, this quote, this hook. Those are downstream questions. Lock the spine and every board ladders back to the same purpose instead of being reworked. And it isn't abstract today — they'll have seen one example fully realized.
Short version"We're holding storyboards back not because we're behind, but so every one gets judged against the same story spine. Architecture first makes the creative stronger and the feedback easier to act on."
How does this avoid leaning on "every role is vital" after the layoffs?Sheila

It preserves the truth of the idea without depending on the line as a claim.

A senior stakeholder has already questioned whether "every role is vital" is the right thing to lead with, and the current internal climate makes a slogan risky. So the film doesn't state it — colleagues demonstrate it by pointing to one another. That's warmer and more credible than a tagline. (Keep the line in prep only; don't put it on the client screen.)
Short version"We're not asking the company to make a claim. We're letting colleagues show the truth by pointing to each other."
How does this support the CVP / employment-brand goals?Sheila

It shows what it feels like to work here when the company is at its best — which is what moves your KPIs.

It speaks directly to the targets you've set: colleague engagement toward 76% (from ~74–75%), low-tenure turnover, and the three-month window where a new colleague decides whether they belong. Inside, that builds pride and re-recruits people; outside, the authenticity is what creates genuine interest.
Short version"This is employment brand because it shows why people join, why they stay, and why the work still matters — measured in engagement and retention."
How does this satisfy social / PR needs?

Internal-first, but it gives social stronger material, not weaker.

Each story cuts down around a clear emotional job — a patient-memory hook, a credit-loop moment, a pressure moment, a belonging beat, a "no limits" capstone. That makes better 15s and 30s than trimming a long interview, and product or hospital cues appear where they naturally support the human story rather than leading every cut.
Short version"Social gets better assets because each cutdown has a purpose. We're not ignoring hooks — we're making sure the hook is connected to the story."
Is product too secondary?

Product isn't absent — it's placed in the right role: evidence, not hero.

It's strongest when it shows the consequence of the work. In some stories it's more visible — imaging, AI, scanner rooms, applications, service; in others the stronger proof is trust, logistics, or quality. That balance is exactly the people-first priority: product where it naturally helps. And any product or clinical claim runs through Brand, Legal, and EHS before external use.
Short version"Product is evidence, not the hero. The people are the hero; product shows the consequence of their work."
Can this hold both U.S./Canada and international stories?General

Yes — and the international stories are what made the framework stronger.

The U.S./Canada stories showed the pattern; the international ones confirmed it was global, across manufacturing, sourcing, logistics, applications, and culture. The credit loop wasn't a U.S. artifact — it showed up the same way everywhere.
Short version"The international material doesn't just add geography. It proves the behavior is global."
How do the smaller modules come out of the larger story?Lauren

The modules are chapters pulled from the same architecture, not separate campaigns.

The hero film carries the full journey — recognition → belonging → pride → purpose → no limits. The modules isolate parts of that journey for different channels and audiences, and every one ladders back to the same story, so the campaign stays cohesive as assets multiply.
Short version"The long-form film is the full journey. The modules are chapters from it, not separate ideas."
Is this too much for employees right now?Sheila

It's built to avoid overclaiming. Pride is earned, not demanded.

It doesn't open with "GE HealthCare is amazing," or scale, or product, or a corporate promise. It opens with shared humanity — people who understand care because they've needed it — then earns pride by showing colleagues relying on each other. That's the right emotional order for this moment.
Short version"We're not asking employees to feel pride before we've earned it. We start with recognition, then belonging, then pride."
What exactly are we asking Sheila to approve?Sheila

The architecture — not the final creative.

Does the master line feel right? Do the three acts create the right emotional journey? Does "no limits" feel earned at the end? The modules, storyboards, edits, and channel assets are downstream; they evolve from this shared foundation.
Short version"Today's decision is the story architecture. The creative execution comes next."
What's the Diego board, exactly?General

A format demonstration, not a final storyboard.

Diego was chosen because his story contains the whole engine in one capture — patient memory, purpose, the space he builds for care, the credit loop, belonging, and the campaign extension. It shows how one 60–90 second hero film could work and resolve into a quote/static asset.
Short version"Diego isn't here for approval as a final edit. He's here to show how the architecture becomes a format."
What happens next if we align today?Lauren

The next phase becomes far more efficient, with a clear evaluation filter.

Storyboards build against the three acts; the module system plans cutdowns; we confirm which stories need final international capture before locking; we clear any sensitive story points; and we keep balancing internal-first storytelling with social optimization (channel mix and duration to sequence with Lauren).
Short version"If the architecture feels right, storyboards, edits, modules, and channel assets all build from the same agreed foundation."
D

Artifact map

what's on screen, when
On screen · the spine
Client Story Architecture
The main share and the approval surface. Walk it top to bottom — principles, move, proof, three acts, what it unlocks, the ask.
One interlude · after the acts
Diego board
3–5 minutes, once. A look-and-feel demonstration — name what it is not. Then close it and return to the spine.
Off screen · backup only
Campaign Architecture (internal)
Rich's reference for anything that surfaces. Holds readiness tags, review flags, module logic. Don't present it — and don't walk it quote-by-quote unless challenged.
One artifact on screen at a time. Never toggle. Don't say "we have three things to show you" — it's one architecture, one example, one backup if useful.
E

Status — the edge of what Rich can assert

Three actsLocked
This is the approval surface. Hold it firmly.
Master line wordingLock one
Client doc shows a semicolon; this navigator uses the comma. Pick one and speak it identically everywhere.
Domestic (USCAN) captureComplete
Interviews and footage in hand; Diego pulled from this.
International capture / clearanceConfirmed safe
Cleared per Mark. Keep references forward-looking where footage is still being finished.
ModulesLock names
Seven modules — confirm the canonical set before the call so Rich never contradicts a count.
#EveryRoleIsVital taglinePrep only
A senior stakeholder questioned it; Sheila is reflecting. Never on the client screen — let colleagues demonstrate it instead.
F

Guardrails

One artifact on screen at a time. The spine, then one Diego interlude, then back. Never both up at once.
One master line, spoken identically every time it recurs. Variation reads as uncertainty.
When Diego goes up, say what it is not — a format demonstration, not a storyboard for approval — so Sheila knows what she isn't deciding.
#EveryRoleIsVital stays in prep. It's contested at a senior level; don't put the line on the client screen.
Keep international and the loop honest and forward-looking — international finishing, the loop deepening — inside the proof and scale moments, not as opening caveats.
If the room goes tactical, route back:
"That's a good executional question, and we should absolutely solve it in the storyboard and edit phase. For today, I'd love to keep us focused on whether the architecture gives GE HealthCare the right internal-first story to build from."
G

Quick reference

if it comes up
Sheila's KPIs (her words)
Colleague engagement — target 76% (from ~74–75%), via annual survey + pulse checks
Low-tenure turnover — re-recruiting colleagues; the first ~3 months decide belonging
Employment-brand reputation — external pull / "FOMO" for great talent
Campaign engagement — the campaign's own reach and resonance
The four personas (co-owned w/ Sheila)
The Heart — make every decision feel personal to the patient
The Rhythm Maker — move work forward by moving people together
The Bold Pulse — challenge what is and build what's next
The Steady Beat — the constant others rely on as the mission evolves